Privacy Policy

• Personal information, supplied to us through the SmartExpert UA platform or websites, will be used for the purposes stated in this Policy or on the relevant platform or website pages.
• Information you provide to us. We collect and process the following information: the user’s (client’s) first name, surname and patronymic, postal address, email address and telephone number, as well as information about your computer and your visits to and use of the SmartExpert UA platform/websites (including your IP address, geographical location, browser type and version, operating system, length of visit, number of page views and website navigation). We collect only the data you provide voluntarily.

In addition, when you visit the SmartExpert UA platform/websites, we may automatically receive certain information about you. This may include your IP address, your computer/mobile device’s operating system and browser type, your device type, your mobile device’s unique device identifier (UDID) or mobile equipment identifier (MEID), the address of the website that linked to us, and information about the pages you visited on the SmartExpert UA platform/websites. We may use this information to manage, maintain and configure the SmartExpert UA platform/websites and services. The General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) is European Union legislation concerning the protection of personal data of individuals within the EU and the European Economic Area. We comply with General Data Protection Regulation standards when handling personal data and confidential information. Our relationship with the client is governed by Ukrainian law and the laws of other countries where mandatory. The client confirms their agreement to comply with this Privacy Policy by accepting all its terms and placing an order to use the LMS SmartExpert UA online platform. Acceptance of this Privacy Policy is mandatory for access to the service and constitutes voluntary consent to the transfer and processing of personal data and confidential information in accordance with these terms and the Agreement for Services for Use of the LMS SmartExpert UA Online Platform.

We guarantee that we:

• do not use personal data for purposes other than those described in this Privacy Policy and the Agreement for Services Providing Access to the LMS SmartExpert UA Online Platform;
• clearly identify the personal data received;
• monitor consent to the collection and processing of personal data;
• provide the possibility of complete deletion of personal data;
• depersonalise data for further use by the service provider;
• ensure that all parties with access to personal data comply with GDPR requirements;
• do not obtain or process personal data concerning ethnicity or nationality, philosophical, religious or political views, medical data or other data subject to special access and storage requirements;
• store data on secure storage media that meet GDPR requirements;
• fulfil all other obligations imposed on us as a personal data controller or processor.

Method of processing

Personal information is processed using computers and/or automated tools in accordance with organisational procedures and methods consistent with the purposes of data collection. In some cases, the personal information collected may be accessible to certain categories of our authorised personnel involved in operating the website (such as administration, sales, marketing, call centre, legal department and system administrators), or third-party organisations (such as external technical service providers, postal organisations, hosting providers, information technology companies and communications services) whom we appoint as data processors where necessary. You may request a list of these parties from us.

Place of data processing

Data is processed at our operating offices and at any other locations where the parties involved in processing are located. For further information, please contact us (the data operator and database owner).

Use of personal information

To provide services (interaction under concluded agreements), your personal information may be used and processed within the SmartExpert UA platform/websites. Any use of your personal information within the SmartExpert UA platform/websites complies with this Privacy Policy. We may occasionally send you messages containing marketing and advertising information about our products and services, promotional offers and similar information. Unless you give us written consent to receive these messages, we will not send them. We may engage other companies to organise advertising campaigns to provide services. These companies may also access only the portion of your personal information necessary to provide services and may not use it for any other purpose. We do not sell, transfer or disclose personal information about clients and website users to third parties outside the SmartExpert UA platform/websites. Once received, the data you enter is transferred to remote cloud storage and cannot be used by the service provider without your written consent. For this Policy, cloud data storage means secure cloud storage in which data is held on numerous servers distributed across networks worldwide. We may provide confidential information and personal data to third parties at your express instruction (for example, to integrate the platform with other services). In this case, we are not responsible for the security of such data and cannot guarantee compliance with the special treatment required for this information. We also reserve the right to use and disclose any information about you where expressly provided by law or regulation, to protect the integrity of our services and rights, or to assist law enforcement in investigating crimes and ensuring public safety.

Protection of personal information

We take all commercially reasonable measures to prevent unauthorised access to personal information and data obtained through use of the websites/platform or their services. We strive to protect your personal data, but encourage you to take every available precaution to protect your personal data during transmission. To do so, change passwords frequently, use combinations of letters and numbers, and use a secure browser. We use only safe and secure resources to store confidential information and personal data, including cloud storage.

Access to information

You have full control over all personal information you provide to us. You have the right to clarify or change the personal information we have received from you, or change your preferences for receiving advertising and marketing information from us and our partners. You may ask us at any time to delete all information collected about you (the right to be forgotten). To do so, send us an email or a letter to the address below.

Targeted advertising

We use cookies, Google Remarketing Tag, Facebook Pixel and other advertising technologies to show you advertising based on your individual interests and preferences. This section of our Privacy Policy provides further information on this subject. You may see personalised advertising for the SmartExpert UA platform/websites online based on your interests. This data enables us to tailor our communications with users and clients to their demographic interests, use contextual advertising and personalise our service offering. We use this information to display advertising that may interest you. This process helps us assess the effectiveness of marketing tools and advertising campaigns. Please note: even if you disable this option, you will still see advertising online, but it will not be targeted to your personal interests.

Links to other websites

If you follow a link on our website to a third-party website that we do not operate, you should review its privacy terms and other operating principles. We are not responsible for other companies’ privacy policies or data collection practices, and any information you provide to those companies is collected under their own Privacy Policy.

Changes to the Privacy Policy

We may amend this Policy at any time by publishing a revised version on the SmartExpert UA platform and at https://smartexpert.net/, as well as on other project websites. We strongly recommend checking this page frequently and reviewing the date of the last changes at the top of the page. If you disagree with any changes to the Policy, you must stop using the SmartExpert UA websites and platform and the website’s services, and you may request that we delete your personal information. These personal data privacy rules apply to all personal information we hold about users of the SmartExpert UA platform, https://smartexpert.net/, other project websites and website clients, regardless of how it was collected or obtained. Acceptance of this Privacy Policy is mandatory for access to the service and constitutes voluntary consent to the transfer and processing of personal data and confidential information under these terms and the licence agreement for the right to use the SmartExpert UA online platform or the offer on the websites.

Legal information

This Privacy Policy complies with Ukrainian legislation on personal data protection and the laws of other countries where mandatory.