Keep information in one place
Add any files: instructions, standards, process sheets, templates, research, reports, company information, a corporate library and more, all in one place.
Knowledge base
All company knowledge in one place. Available to every employee
Keep instructions, policies, documents and learning materials in a single knowledge base. Help employees find information quickly, work to current standards and rely less on colleagues.
A learning specialist will help you launch
Fast information search
Role-based access
500+ companies trust SmartExpert UA to develop their teams
Companies use the platform to reduce manual work for their HR teams, preserve corporate knowledge and track real employee progress.
55 000+
platform users
500+
companies using the platform
1M+
learning activities
Trusted by teams that make employee development part of their business strategy
From medium-sized businesses to large companies across industries
knowledge base features
Go beyond storing knowledge — manage it
Create a structured knowledge base, configure access, find the materials you need and track how employees use information.
Structure your data
Create structures with multiple levels and fill them with information so you can always find what you need easily.
Manage permissions
Give employees selective access to information. Easily restrict access to specific data or make it available to all employees.
Find what you need easily
Find a document even if you have forgotten where it sits in the knowledge base structure. Employees can easily find all the data they need using keyword search.
Track learning progress
This feature helps employees see which information they have already reviewed and identify topics worth exploring in more detail.
Analyse learning activity
Reports show which knowledge base sections are popular with employees and which are not. This helps you understand what information employees lack and what data needs updating.
Familiar challenges
When corporate knowledge is scattered across channels
59%
of employees cannot find information and start recreating it
65%
of teams work with different and outdated document versions
92%
of companies do not systematically capture employees' knowledge before they leave
By taking time to structure data, you invest in your employees' ease of work and effectiveness
how it works
From scattered documents to one knowledge base
01.
Upload materials
Instructions, policies, videos, presentations and other corporate documents.
02.
Organise the structure
Create categories and configure access for roles, teams and departments.
03.
Give employees access
Employees find the information they need through search and the catalogue.
04.
Keep information current and track usage
Update materials and track whether they have been read.
ready to create a single knowledge base?
We will show you how to organise a knowledge base for your company
Bring team knowledge together in one space, automate routine processes and free up time for development.
No commitment. We start by understanding your needs.
for different teams
Corporate knowledge that works in your industry
From retail chains to manufacturing companies, SmartExpert UA helps store corporate standards, transfer knowledge and give employees access to current information.
Retail
Consistent service standards across every store. Cashier instructions, product knowledge and policies are always available to employees, wherever they work.
Manufacturing
Process sheets, production instructions and safety standards in one place. Help employees follow consistent procedures.
Healthcare
Internal protocols, service standards and work instructions in one knowledge base. Fast access to information for medical and administrative staff.
HoReCa
Service standards, menu knowledge, checklists and staff instructions. Pass experience on to new employees and maintain consistent service quality across all locations.
Results that matter
Less time searching. More time working
A single knowledge base helps employees find information faster, work with current documents and retain expertise within the company.
2.5 times
Faster search
Save time searching for instructions and documents.
2 times
Less routine work
Reduce time spent on repeated explanations and searching for answers.
100%
One source of knowledge
The ability to centralise all approved corporate materials.
